r377 Terms and Conditions

1. Introduction and Applicability

r377 (hereinafter referred to as the "Platform", "we" or "us") is an online gaming and entertainment service provider. These terms and conditions ("Terms") apply to the use of the r377 website and all related services.

By accessing the r377 platform, creating an account, or using any of our services, you automatically agree to these Terms, our Privacy Policy, and our Responsible Gaming Policy. If you do not agree with any part of these Terms, please refrain from using the platform.

r377 reserves the right to change these terms and conditions at any time. Continued use of the platform after updated terms are published will be considered acceptance of the new terms.

2. Eligibility and Registration

2.1 Age Requirement

To open an account and use the gaming services on the r377 platform, you must be 21 years of age or older. Use of this platform by minors is strictly prohibited. We reserve the right to verify age at any time and to close any account where false information has been provided.

2.2 One Person — One Account

Each person may create only one account. If the same individual or members of the same household operate multiple accounts, r377 reserves the right to close all such accounts and withhold any deposited funds.

2.3 Registration Requirements

At the time of registration, you are required to provide the following accurate information:

• Your full name (as per your national identity card)
• An active mobile number
• Your correct date of birth
• A valid email address

Providing false or misleading information constitutes a direct violation of these Terms and will result in the immediate closure of your account.

2.4 Identity Verification (KYC)

r377 may conduct identity verification at any time. This may include a request for your national identity card, passport, driving licence, or other government-issued documents. Withdrawals may be placed on hold until verification is complete.

3. Account Management

3.1 Password Security

You are solely responsible for the security of your account. Use a strong password and never share your login credentials with anyone. Report any unauthorised access to our support team immediately.

3.2 Account Ownership

Your account is strictly personal. Allowing a third party to use your account, or selling, transferring, or renting your account, is completely prohibited. Any breach of this restriction will result in the permanent closure of the account.

3.3 Account Inactivity

If an account has been inactive for more than 12 months and carries no balance, r377 reserves the right to archive that account. Please contact support to reactivate an account after a prolonged period of inactivity.

4. Deposits and Withdrawals

4.1 Deposit Rules

The following conditions apply to depositing funds into r377:

• Minimum deposit amount: ৳300 (per method)
• Accepted methods: bKash, Nagad, Rocket, bank transfer
• Always provide accurate details when making a deposit
• Use only a payment method registered in your own name
• Deposits through third parties are prohibited

4.2 Withdrawal Rules

The following conditions apply to withdrawing funds:

• Minimum withdrawal amount: ৳1,000
• Standard processing time: 5 to 30 minutes
• Withdrawals can only be made using the same method used for the deposit
• Withdrawals may be delayed if KYC verification has not been completed
• Withdrawals may be temporarily suspended during an investigation into irregular activity

4.3 Currency

All transactions on the r377 platform are conducted in Bangladeshi Taka (BDT / ৳). The option to transact in foreign currencies is not currently available.

5. Bonuses and Promotions

5.1 Welcome Bonus

New members are eligible to receive a 100% welcome bonus on their first deposit, up to a maximum of ৳8,000. The following conditions must be met to receive this bonus:

• After receiving the bonus, a 20x wagering requirement must be fulfilled
• The minimum deposit amount must be ৳300
• The bonus funds must meet the specified conditions before any cash withdrawal
• This bonus cannot be claimed more than once by the same person, address, or device

5.2 VIP Program

The r377 VIP program has three tiers. You can automatically move up to a higher tier through regular play:

• Bronze: weekly cashback of up to 0.3%
• Silver: weekly cashback of up to 0.5%
• Gold: weekly cashback of up to 0.8%

5.3 General Bonus Conditions

The following general conditions apply to all bonuses and promotions:

• r377 reserves the right to modify, suspend, or cancel any promotion
• If evidence of bonus abuse or fraud is found, the bonus and any associated winnings will be forfeited
• r377's decision on any matter relating to bonus awards is final
• The validity period of a bonus will be stated in the relevant promotion

6. Gaming Rules

6.1 Fair Play Policy

All games on the r377 platform are operated in a fair and transparent manner. Game outcomes are determined using Random Number Generator (RNG) technology, which is completely impartial and verifiable.

6.2 Betting Limits

Each game has specific minimum and maximum betting limits, which are displayed in the game interface. Betting limits may differ when playing in bonus mode.

6.3 Technical Issues

If a game is left incomplete due to an internet disconnection or server problem, r377 will endeavour to find an appropriate resolution. However, r377 is not responsible for issues arising from a third-party game provider's server.

6.4 Finality of Game Results

The game results recorded on the platform's server are considered final. In any dispute over a game result, r377's server logs will be treated as the authoritative record.

7. Prohibited Activities

The following activities are strictly prohibited on the r377 platform:

7.1 Fraud and Manipulation

• Attempting to influence game outcomes using software
• Bonus abuse or bonus fraud
• Using multiple accounts to take advantage of promotions
• Using a false identity or forged documents

7.2 Illegal Activities

• Money laundering or legitimising illegal funds
• Operating an account on behalf of a minor
• Using a third party's payment method
• Any form of hacking or cyber attack

7.3 Behavioural Restrictions

• Abusive behaviour toward the support team or other users
• Spreading false information with the intent to damage the platform's reputation

8. Privacy and Security

8.1 Data Protection

r377 uses SSL encryption technology to protect your personal information. Our full privacy policy can be found on our Privacy Policy page.

8.2 Use of Information

The information you provide is used solely for account management, identity verification, payment processing, and improving the quality of our services. We do not sell your personal information to third parties without your consent.

8.3 Cookies

The r377 website uses cookies — these are necessary to improve the user experience and to deliver the correct services. Continued use of the site will be considered as your consent to the use of cookies.

9. Responsible Gaming

r377 takes responsible gaming very seriously. We believe gaming is a form of entertainment — it is not a means of solving financial problems.

9.1 Limit-Setting Features

Users can set their own limits on deposits, bets, and session duration. These limits can be set from account settings or through support.

9.2 Self-Exclusion

Any user may choose to exclude themselves from the platform for a specified period (self-exclusion). For more details, visit our Responsible Gaming page or contact support.

10. Account Closure and Termination

10.1 Closure by User

You may request to close your account at any time by contacting our support team. It is recommended that you withdraw your balance before closing your account.

10.2 Closure by r377

r377 may close or suspend an account in the following circumstances:

• Violation of any clause of these terms and conditions
• Evidence of fraud or deception
• Failure to complete KYC verification
• Repeated illegal activity
• Direction from authorities

10.3 Balance After Closure

If an account is closed due to a breach of terms and conditions, any remaining balance will be settled based on the circumstances. If a user closes their own account under normal circumstances, the balance will be returned.

11. Limitation of Liability

11.1 Service Availability

r377 strives to provide uninterrupted service, but service may be temporarily disrupted due to maintenance, technical issues, or other reasons. r377 is not obligated to provide compensation for such disruptions.

11.2 Gaming Losses

Any losses incurred through gaming are entirely the user's own responsibility. r377 is not liable for financial losses from gaming. Please always play within your means.

11.3 Third-Party Liability

The r377 platform includes services from third-party game providers and payment processors. r377 is not directly liable for the actions of these third parties.

11.4 Limitation of Compensation

In any circumstance, r377's total liability shall be limited to the actual amount deposited by the user during that period. Compensation will not be provided for indirect or incidental damages.

12. Changes to Terms and Conditions

r377 reserves the right to partially or fully amend these terms and conditions at any time without notice. Updated terms will take effect as soon as they are published on the website.

Users are advised to check this page regularly. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.

13. Contact and Dispute Resolution

13.1 Support Contact

For any questions or disputes regarding these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali

13.2 Complaints Process

If you have a complaint, please first inform our support team via live chat or email. We will try to resolve it as quickly as possible. In dispute resolution, r377's decision will be considered final.

13.3 Applicable Law

These terms and conditions will be interpreted in accordance with applicable law. In the event of any legal dispute, resolution will be sought through mutual discussion.